If your garage door ever comes off its track, stop operating it immediately. If it continues to operate, the door can sustain serious damage. It will be necessary for a garage door technician to put it back on track. He might have to straighten or even replace some of the door panels. Do not alter or adjust the bottom bracket. It connects with the spring system that operates the door. If you loosen it, the tension spring can cause serious bodily harm. Contact Ram Garage Door to fix the problem for you and to reposition your garage door to its original position. We are expert in resolving all Off Track issues and we can even show you the right way to avoid this from recurring. We provide warranty that includes one-year parts and labor protection for normal use and excluding abuse and acts of God. Manufacturer warranties cover parts only, usually on sections only, from one year to lifetime.